Clear Browser Cache Guide

Please clear your cache or use an incognito window to ensure you are using the most up-to-date version of the OnTarget software.


Refer to this link for steps on clearing your cache in Google Chrome, our recommended browser on your desktop/laptop computer.

  • On your computer, open Chrome.
  • At the top right, click More More.
  • Click More tools and then Clear browsing data.
  • At the top, choose a time range. To delete everything, select All time.
  • Next to "Cookies and other site data" and "Cached images and files," check the boxes.
  • Click Clear data.

Steps for clearing the cache on your mobile device:

Android - In the Chrome app

  1. On your Android phone or tablet, open the Chrome app.
  2. At the top right, tap More.
  3. Tap History. Clear browsing data.
  4. At the top, choose the time range by selecting "All time".
  5. Next to "Cookies and site data" and "Cached images and files," check the boxes.
  6. Tap Clear Data.

iPhone or iPad - Safari Settings

  1. Open Settings, and scroll down to the fifth group of options (starting with Passwords & Accounts). Tap Safari.
  2. Scroll down and tap 'Clear History and Website Data'.
  3. In the popup, tap 'Clear History and Data' to confirm.

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